IT support for businesses
We help you solve technical problems, improve the digital workplace and create a stable IT foundation for the business.
Service 01 IT Support
Reliable IT support that keeps business running
Your team should never have to think about IT. VelPine provides fast, reliable IT support that keeps your systems, devices and networks running at full capacity so your people can focus on their actual work.
Helpdesk & Remote Support
Quick-response support via phone, email, or chat with real people, not bots.
Device Management
Central management of laptops, desktops, mobile devices and peripherals.
Network Support
Setup, maintenance and monitoring of your office and cloud networks.
Troubleshooting & Incident Response
Fast diagnosis and resolution of technical issues when they occur.
Cybersecurity
Endpoint protection, threat monitoring, backup management and GDPR compliance.
Onsite Support Across Sweden
Engineers available anywhere in Sweden when remote support isn't enough.
IT problems that waste time
Computers that crash, systems that go down and hard-to-reach support – it costs more in lost productivity than most realise.
Support for Microsoft 365, email and cloud services
User account and permissions management
Security solutions, backup and data protection
Remote and onsite support across Sweden
These are possible applications, not reported customer projects.
How we can help
- Installation and troubleshooting of computers and workstations
- Support for printers, networks and internet issues
- Support for Microsoft 365, email and cloud services
- User account and permissions management
- Security solutions, backups and data protection
- Ongoing technical advice and IT support
- Server installation and configuration
- Network solutions for offices and businesses
- WiFi and firewall configuration
- Cloud solutions and hybrid environments
- Proactive monitoring and maintenance of IT systems
- Troubleshooting and optimisation of existing infrastructure
Technology should work for your business, not against it
We start with how the business actually works and look for improvements that reduce friction, connect existing tools and make technology easier to use.
Read how we help businesses →How we work
How we work
A simple way of working that starts in the business and leads to practical improvements.
Understand
We start by understanding the business, the workflows and the problems that take the most time or create unnecessary obstacles.
Recommend
We recommend practical improvements based on the company’s actual needs.
Implement
We implement the solution step by step, with as little impact on daily work as possible.
Support
We stay after implementation and help with support, adjustments and further development.
Frequently Asked Questions
What does getting started look like?
Contact us and briefly tell us what you want to improve. We start by understanding the current situation and suggest a reasonable next step.
How quickly can you respond to an IT issue?
We aim to respond quickly during business hours and prioritise urgent issues based on their impact on the business.
Is my data secure with Velpine?
We work with appropriate access, data minimisation, secure implementation and GDPR considerations based on the requirements of each solution. Security is handled as part of every engagement.
Related services and reading
Next step
What do you want to simplify?
Tell us how you work today, which tasks take the most time or where technology creates problems. We help you identify a practical next step.