Frequently Asked Questions

Velpine works in Sweden. We help businesses across the country, both remotely and onsite when needed.

We aim to respond quickly during business hours and prioritise urgent issues based on their impact on the business.

We work with businesses of all sizes – from growing SMEs to established enterprises. Every solution is scaled to fit your needs and budget.

Contact us and briefly tell us what you want to improve. We start by understanding the current situation and suggest a reasonable next step.

Not at all. We explain everything in plain language and take care of the complexity ourselves. Our goal is to make technology less complicated for you.

We use AI where there is a clear business need, for example document and information processing, internal knowledge support, customer-service assistance, workflow support and practical decision support.

We start by mapping the systems you already use and assess what can reasonably be connected or automated before recommending replacement.

We focus on practical value across IT support, automation and AI, with clear communication and solutions based on everyday work in Swedish businesses.

We work with appropriate access, data minimisation, secure implementation and GDPR considerations based on the requirements of each solution. Security is handled as part of every engagement.